Careers

EMR Implementation Specialist/Technical Support
 
Medical Office Online specializes in Healthcare Information services and has been providing health care providers with unparalleled secure web based access to their medical records for over ten years. We pride ourselves in providing our clients with state-of-the-art medical software while permitting them unlimited access, and top notch data security. The Medical Office Online application is an ongoing development and a product of eight years of design, development and testing, by physicians, computer programmers, security experts, office managers, billers, and medical office personnel. Medical Office Online is a privately held company, headquartered in St. Louis, Missouri, USA. 
 
Medical Office Online, Inc. seeks out persons with integrity, who are talented, self motivated, and through continuous self education are willing to cross train in software design, development, marketing, sales, customer training and support.  
 
Your goal in joining Medical Office Online would be to participate in the creation of a new industry by helping Healthcare Providers perform their clinical, financial and regulatory work with state-of-the-art tools.  
 
Position Overview
 
This position is responsible for providing technical support and remote training. 
 
Job Responsibilities
 
·   Customize training plan for individual practice needs and deliver training to physicians and staff. 
·   Determine workflow and identify potential problems and involve the correct persons in the solution.
·   Provide group and individual training while demonstrating expert knowledge of clinical workflows.
·   Work with physicians and staff to understand and research customization requests.
·   Provide remote go live support and provide ongoing technical and customer support.
 
Experience/Skills Required
 
·   Medical Billing Experience
·   Exceptional problem solving and investigative skills
·   Strong analytical skills with the ability to focus on detail
·   Strong computer literacy and the comfort, ability, and desire to advance technically
·   Ability to deal with stressful situations
·   Outstanding customer service orientation
·   To be able to coach and engage a diverse group of people
·   Excellent written and verbal communication skills
·   Ability to multi-task and excel in a fast-paced environment
·   Work well independently and as part of a team
 
Please send your resume to employment@medicalofficeonline.com